Learner Guide-AURVNA004 Apply insurance industry knowledge to vehicle loss assessments MSF Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

timetables

service and repair track type drive and support systems AURKTB001 Diagnose and repair mobile plant braking systems AURKTQ001 Diagnose and repair mobile plant final drive assemblies AURKTD002 Diagnose and repair mobile plant steering systems AURHTF002 Diagnose and repair heavy vehicle diesel fuel injection systems AURTTX006 Diagnose and repair hydrostatic transmissions If you require RPL Kits with comprehensive benchmarking

Units of competency SISCAQU005 Develop and implement aquatic facility maintenance procedures SISCAQU004 Develop and implement pool water maintenance procedures BSBRSK401 Identify risk and apply risk management processes SISCAQU001 Test pool water quality SISCAQU003 Maintain aquatic facility plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

sealants and adhesives AURTTA118 Develop and carry out diagnostic test strategies AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURETR124 Diagnose and repair compression ignition engine management systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURKTA005 Inspect

Learner Guide-AURVNA004 Apply insurance industry knowledge to vehicle loss assessments MSF Core units SIRWSLS004 Optimise customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce