Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
prepare and apply moisture barriers to concrete subfloors MSFFL2034 Prepare subfloors with cementitious coating applications MSFFL3052 Plan and cost flooring technology work MSFFL3053 Establish and maintain a safe flooring technology work environment MSFFL3054 Assess flooring installation sites MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team TLID2003 Handle dangerous goods/hazardous substances Elective units MSFFL2036 Install soft carpet underlays and gripper accessories MSFFL2037 Install unpatterned tufted carpet MSFFL2038 Install lay flat vinyl floor coverings MSFFL3065 Install resilient tiles MSFFL2035 Mechanically prepare surfaces for installation of flooring materials MSFFL3072 Mix and apply thin-film rollcoat resin flooring systems MSFFF3001 Match and make up colours MSFFL2039 Install laminate flooring MSFFL3079 Adapt and apply custom designs to timber flooring MSFFL3080 Install timber flooring materials to stairs BSBCUS301 Deliver and monitor a service to customers BSBSMB401 Establish legal and risk management requirements of small business If you require RPL Kits with comprehensive benchmarking
policies and procedures in the construction industry Elective units CPCCCM2007 Use explosive power tools CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2009 Carry out basic demolition RIICCM201E Carry out measurements and calculations CPCCSF2004 Place and fix reinforcement materials If you require RPL Kits with comprehensive benchmarking
circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding If you require RPL Kits with comprehensive benchmarking
Units of competency AHCILM306 Follow Aboriginal cultural protocols AHCFIR202 Assist with planned burning AHCCFP301 Identify the effects of climate change as a factor in land management PUAFIR312 Operate aerial ignition equipment in an aircraft AHCILM307 Implement Aboriginal cultural burning practices PUAFIR209 Work safely around aircraft * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-HLTENN057 Contribute to the nursing care of a person with diabetes SIT Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce