Self-Study Guide-ICTNWK308 Determine and action network problems RGR aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB441 Produce basic client-side script ICTWEB444 Create responsive website layouts ICTWEB442 Produce interactive web animation ICTWEB440 Use web authoring tools If you require RPL Kits with comprehensive benchmarking

Group H RIIHAN211D Conduct basic scaffolding operations Group H RIIHAN307E Operate a vehicle loading crane Group H RIIBLA202F Support underground shotfiring operations Group I RIICOM301E Communicate information (c) Group I RIIWHS301E Conduct safety and health investigations Group I If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAUD002 Conduct play audiometry HLTAHW025 Provide information and strategies in health care HLTAUD003 Assess and respond to occupational noise risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-ICTNWK308 Determine and action network problems RGR aggressive or abusive customers SIRXCEG006Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the