Unit Knowledge Guide-UEERA0006 Apply safety awareness and legal requirements for carbon dioxide refrigerant PUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

alter and dismantle scaffolding intermediate level CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCSC2001 Handle and position scaffolding tools

policies and procedures in the construction industry CPCCCA2002 Use carpentry tools and equipment If you require RPL Kits with comprehensive benchmarking

Units of competency FNSFMK505 Comply with financial services regulation and industry codes of practice FNSINC502 Assess financial products and services vulnerability to money laundering and terrorism financing FNSRSK502 Assess risks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPMG539 Manage project governance BSBLDR602 Provide leadership across the organisation BSBOPS602 Monitor corporate governance activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-UEERA0006 Apply safety awareness and legal requirements for carbon dioxide refrigerant PUA aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner