Self-Study Guide-VU23260 Develop leadership skills as a member of an Aboriginal and/or Torres Strait Islander community Skill Set select and induct staff SITXCCS008

select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received

assemble and dismantle utilities industry components UEPMNT001 Carry out routine work activities in an electricity supply industry generation environment UEPOPS009 Conduct minor electrical maintenance UEPOPS046 Maintain battery banks and cells UEPOPS121 Perform plant lubrication UEPOPS142 Transport plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks Group C SITHIND002 Source and use information on the hospitality industry Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-VU23260 Develop leadership skills as a member of an Aboriginal and/or Torres Strait Islander community Skill Set select and induct staff SITXCCS008Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the