Self-Study Guide-MEM12025 Use graphical techniques and perform simple statistical computations PMA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Stage 4: The RPL Post Assessment Kit

Core units SITHCCC023 Use food preparation equipment SITHCCC024 Prepare and present simple dishes SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC034 Work effectively in a commercial kitchen SITHKOP009 Clean kitchen premises and equipment SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXINV006 Receive

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Units of competency FBPBPG3007 Perform packaging equipment changeover FBPBPG3002 Operate the labelling process FBPOPR2068 Operate a process control interface BSBWHS301 Maintain workplace safety If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-MEM12025 Use graphical techniques and perform simple statistical computations PMA aggressive or abusive customers SIRXCEG009Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the